Customer Satisfaction Guarantee & Refund Policy

Satisfaction guarantee for our customers

We are proud of the quality products we offer to help Make Life Better and stand behind our products by offering our Customer Product Satisfaction Guarantee.

Product return policy

Unicity stands behind its products by offering purchasers who are not Unicity Distributors a 100% money-back satisfaction guarantee. If, for any reason, within sixty days after your purchase (or within ninety days after a purchase of Unicity Balance), you are dissatisfied with your Unicity product, Unicity will, upon your written request, issue to you a full purchase-price refund. To receive this refund, you must provide Unicity with a signed letter stating your reason for dissatisfaction and return all unused portions of the product, as well as the container. Thereafter you must provide a statement that you have received a full refund. This Guarantee applies to Customers only and is not extended to Unicity Distributors. Except as provided above, Unicity products are sold without warranty of any kind, including the implied warranties of merchantability and fitness for a particular purpose. In no event will Unicity be liable for any direct, indirect, consequential or incidental damages arising out of the use of or inability to use Unicity products, even where Unicity has been advised of the possibility of such damages. Some jurisdictions may restrict or not allow the limitation of liability for consequential damages, so the above limitation may be limited. If you do not receive a complete refund within thirty (30) days of your written request, please contact Unicity.

Purchasers who are Unicity Distributors may return Unicity products purchased through the Site in accordance with Unicity’s Policies & Procedures for Distributors, which are available on the Site.

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